Most wrap shop owners are not struggling because they do not care. They are struggling because they are guessing.

Guessing if the team is happy. Guessing if the one to ones are working. Guessing if people feel appreciated. Guessing if silence means everything is fine.

In this solo episode Tanor shares a simple leadership move that created an immediate shift at Performance Wraps. She stopped guessing and started asking better questions, then backed it up with a system to actually act on the answers.

This is wrap shop leadership in real life. Not theory. Not motivational quotes. Just practical questions that reduce drama, close communication gaps, and help your team perform better because they feel heard.

What you will learn in this episode
• Why asking beats assuming
• The exact survey approach they used
• The leadership question that keeps owners up at night
• What to do after the survey so it actually matters
• A real example from their shop
• Cross training as a leadership lever

Questions you can copy and paste for your wrap shop
• What is currently making your job harder than it needs to be?
• What should we start, stop, continue?
• Do you feel your feedback is taken seriously?
• What could we do to make this a better place to work for you?
• What is a question I have not asked you that you wish I would?

Wrap shop reality check - A wrap shop is a high pressure production environment. Deadlines, redo risk, material waste, vehicle surprises, customer expectations, install bay time. If your leadership relies on vibes, your team lives on edge. Better questions create calmer production. Better questions create better systems. Better questions create a shop people want to stay in.

This episode is sponsored by Wrap Fam Unleashed:
https://www.thewrapfam.com/subscribe‍ ‍

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